top of page
BPO Call Center Outsourcing Philippines

BUSINESS PROCESS OUTSOURCING MANILA

Tall Buildings

Common Problems

burnt money

Rising Opex,

Salary & Bills

Desired Outcome

profit

MORE PROFIT

The Philippines and Filipinos

Over the years, we’ve learned that great service begins and ends with experienced and friendly professionals, which explains our rigorous hiring process. We believe that our team is the best in the business, and have complete and total confidence in every person providing our services.

Business Process Outsourcing finishes each project on schedule and with the highest level of quality. With a focus on personalized service, competitive rates and customer satisfaction, we’re always striving to meet and exceed expectations.

bpo services outsourcing philippines

TOP NOTCH

QUALITY

Tall Buildings

Our Services

A PARTNERSHIP LIKE NO OTHER

At Intercoms Global Solutions, we don't just see ourselves as service providers – we see ourselves as partners in your journey to success. When you choose us, you're not just getting a vendor – you're getting a trusted ally, a dedicated advocate, and a true partner in progress.

Digital Communication Links World Map Example.jpg

Why Popular Company Offshore?

Reasons why Big Companies do Offshore

Offshoring jobs to the Philippines has helped companies in the United Kingdom and North America address a variety of challenges and achieve several solutions. Here are some common problems and corresponding solutions that have been resolved through offshoring to the Philippines:

"Skyline costs reach for the sky;
in the East, your savings will fly.
Where sunrises begin the day,
exceptional value comes into play."

1. Cultural Affinity and Language Skills:

  • Philippine outsourcing companies often have a strong cultural affinity with Western countries like the United States and the United Kingdom, facilitating smoother communication and understanding between clients and offshore teams.

  • Direct outsourcing to the Philippines ensures access to English-proficient professionals with neutral accents, minimizing language barriers and enhancing communication effectiveness.

2. Cost-Effectiveness:

  • Philippine outsourcing companies often offer lower labor costs compared to their counterparts in North America and the United Kingdom, resulting in significant cost savings for businesses.

  • Direct outsourcing to the Philippines eliminates the need for expensive overhead costs associated with maintaining a local call center facility, such as office rent, utilities, and equipment.

3. Access to Skilled Talent:

  • The Philippines boasts a large pool of skilled and educated professionals, particularly in fields such as customer service, IT, and back-office operations.

  • Direct outsourcing to Philippine companies provides access to a diverse talent pool with expertise in various industries, ensuring high-quality service delivery and specialized support.

4. Scalability and Flexibility:

  • Philippine outsourcing companies offer scalability and flexibility to meet fluctuating business demands, allowing for rapid scaling up or downscaling of operations as needed.

  • Direct outsourcing to the Philippines enables businesses to leverage the agility and responsiveness of offshore teams, without the constraints of local labor markets or geographical limitations.

5. Advanced Technology and Infrastructure

  • Philippine outsourcing companies invest in advanced technology and infrastructure to support their operations, including state-of-the-art communication systems, data security measures, and IT infrastructure.

  • Direct outsourcing to the Philippines provides access to cutting-edge technology solutions and infrastructure without the need for significant upfront investment or maintenance costs.

Offshore Keypoints

Common Problems from your Country BPO Contractor

*BPO Service Local Provider from North America, UK and Europe

MOVE - A Company will look and deal with BPO Contractor (Gen Con) located at their country.

  1. GenCon or General Contractor assigns Subcontractor.

  2. General Contractor wants to save money and choose the lowest bidder SubContractor.

  3. Assigned SubContractor may have a problem in Accent and Proficiency.

  4. SubContractor Company may came from South Central Asia or Africa.

Consequences

  1. Client and their Customers deals with difficulties in communication over the phone during the period of contract time.

  2. Customers send negative feed back, switch to other service provider and Client may result in loss of revenue

Stress-Free Solutions

  1. Learn why the Philippines is a best choice.

  2. Choose Contact Center Service Provider from the Philippines.

  3. Inspect Legal Documents of your Provider.

Local Contractor

How much is the Office Space Annual Rent?
- It cost a Leg and an Arm.

London United States Canada Office Space Rent Annually

You wont save more money if your dealing with BPO Service Contractor located at the above list.

Have you ever wondered how the location of your BPO service provider directly impacts your operational costs? With prime city locations boasting high office rent rates, could your choice be inflating your expenses unknowingly?

Because they've got a price to pay. They have the right and reasons why they offer the services in high price.

But then, after they got a contract. What they usually do is to Subcontracts some deals with the Philippines.

"Skyline costs soar sky-high,
find your value where the sun rises,
by and by."

Philippines Prime location that suits most for Contact Centers was not even listed.

Discover the strategic advantage of partnering with Philippine-based BPO services. Lower operational costs without sacrificing quality can be your key to enhanced efficiency and profitability. Don't let location-driven costs hinder your growth. Explore how our competitively priced, high-quality services can transform your business today.

If you want to calculate more on the annual rents and see more data, be directed to the page and see results. Click the button below.

"From dawn to dusk, in every zone, our dedication's fully shown."

See Time Zone Advantages.

  1. Low Absenteeism

  2. Employees Work - Life balance.

  3. No Snowfalls and Winter Season.

  4. More..

Graph Representation of Needs for Contact Center Employees

Contact Center Representatives Rates by Region

Country
Hourly Salary Rates
United Kingdom
11 - 20 GBP
Canada
15 - 25 CAD
United States
12 - 24 USD
Europe
11- 21 EUR
Philippines
Save 50%. Inquire Today

For Data resources reference, see our pricing idea page.

Don't let your Hotline Frontliners discourages prospects and clients. 

"Growth surges as voices sweet,
calmed by hot lines, a feat so neat.


Intercoms' accents, clear and dear,
boost confidence, bring clients near."

Philippine Call Center Agent Video
Annual Salary

SEC Certified

Intercoms Global Legit BPO  Company in the Philippines

You can scan the QR Code by clicking and magnify the image.

This will direct you to the database of the SEC Philippines.

bottom of page